Disney Cruise Line Outlines Heath and Safety Protocols for Upcoming Disney Wonder Sailings to Hawaii and Alaska

Disney Cruise Line is contacting guests booked on upcoming Disney Wonder sailings to Hawaii and Alaska between April 26 and September 19th to share details on the current health and safety protocols, including specific requirements for cruise passengers visiting Canada. Additionally, Disney Cruise Line’s Know Before You Go information has been updated to now include information pertaining to these Canadian departures.

DCL Canada Know Before You Go

2022 Disney Wonder Sailings between April 26 and September 19th:

Below is a sample of the email correspondence:

Reservation #:

All of us at Disney Cruise Line hope you and your family are staying well. We are reaching out with important updated information about your sailing.

As we welcome Guests aboard our ships, promoting the health and safety of our Guests, Cast Members and Crew Members is a top priority. We have resumed sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed considering guidance from the U.S. Centers for Disease Control and Prevention (CDC) and other medical experts.

COVID-19 Vaccination Requirements

Currently, Disney Cruise Line continues to require all vaccine-eligible Guests (based on U.S. eligibility requirements) to be fully vaccinated against COVID-19 at the time of sailing, as defined by the U.S. Centers for Disease Control and Prevention (CDC). This is a requirement for all Guests (U.S. and international) ages 5 and older.

In consideration of guidance from the CDC and the World Health Organization, Disney Cruise Line accepts the following vaccine types: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Covishield, Novavax, Sinopharm, and Sinovac.

The Centers for Disease Control and Prevention (CDC) defines fully vaccinated as 14 days after receiving:

  • a single-dose of an accepted 1-dose vaccine
  • the second dose of an accepted 2-dose vaccine
  • the full series of an active (not placebo) COVID-19 vaccine in the U.S.-based AstraZeneca or Novavax COVID-19 vaccine trials
  • the second dose of any “mix-and-match” combination of accepted COVID-19 vaccines (administered at least 17 days apart)

Pre-Trip COVID-19 Testing: 

Guests who are not vaccine-eligible, because of age, must provide proof of a negative COVID-19 test result (paid for by the Guest) taken between 3 days and 24 hours before their sail date. Guests 4 years of age and under must complete these testing requirements. 

The test should be a NAAT test, rapid PCR test or lab-based PCR test. Rapid antigen tests are not accepted. Disney Cruise Line has secured a special rate of $98.33 per PCR test (which includes a 3.5% processing fee) through our third-party vendor, Inspire Diagnostics. Guests may also obtain their test from any independent testing supplier.

Safe Passage website, by Inspire Diagnostics:

In order to sail, all Guests (adults and children, regardless of age) must upload their proof of vaccination or negative COVID-19 test results on the Safe Passage website by Inspire Diagnostics. A parent or legal guardian will need to use their own account to provide this information on behalf of minors. To learn more about how to provide proof of your negative COVID-19 test result, please visit Before Leaving Home: Know Before You Go

After appropriate documents have been uploaded and reviewed by Inspire, Guests should see the words “Clear to Arrive” in the Pre-Sail Screening section when they log into their Safe Passage account before arriving at the port. 

It is also recommended that Guests bring a copy of their proof of vaccination or negative COVID-19 PCR test result with them to the port. If you have any questions about your Safe Passage registration or status, please contact Inspire Diagnostics at 877-250-5132. 

Embarkation COVID-19 Testing:

In consideration of guidance from the U.S. Centers for Disease Control and Prevention, all Guests (regardless of age and vaccination status) are required to take a COVID-19 test (paid for by Disney Cruise Line and administered by Inspire Diagnostics) at the terminal before boarding. Guests with positive COVID-19 test results—as well as those sharing the same stateroom and their close contacts—will be denied boarding.

Face Coverings

Face coverings are not required for Guests outdoors while on board the ship. Face coverings will be optional in most indoor locations throughout the ship. Guests under 5 years of age who are currently ineligible to be vaccinated will be required to wear face coverings in Youth Activity spaces and in the Bibbidi Bobbidi Boutique; and, while not required, we continue to strongly recommend these guests wear a face covering in all other indoor locations. Face coverings are required on motorcoach transportation and in the cruise terminal and may be required in ports of call based on local government requirements. 

Requirements for Cruise Passengers Visiting Canada / Debarkation Testing

Guests should review and stay up to date with any requirements or restrictions that may be in place for travel to Canada; visit the Government of Canada’s website for information.

Please note, the Canadian government requires all passengers to take a COVID-19 test before disembarking a cruise ship in Canada. Canadian authorities are also currently requiring international travelers to download and register via the ArriveCAN mobile application, Canada’s entry requirements program that must be completed prior to entry into Canada. Requirements include downloading the ArriveCAN app, uploading proof of COVID-19 vaccination, citizenship documentation, trip details, and answering health related questions. 

We are currently experiencing high call demand in our Contact Center. Please visit the Know Before You Go section of our website for answers to many frequently asked questions. 

Guests booked on the Disney Wonder April 26, 2022 through September 19, 2022 may modify their sail date or cancel their sailing without any Disney-imposed cancellation fees by contacting their travel agent by March 30, 2022. Please note that change fees and cancellation fees imposed by third-party suppliers, such as airlines and hotels, as well as travel insurance, are not refundable. Refunds will be processed back to the original form of payment. Standard cancellation policies and terms and conditions apply for any cancellation or modification requests received on or after March 31, 2022. 

We look forward to welcoming you aboard soon. 


The Cast and Crew
Disney Cruise Line

DCL Email Know Before Canada Hawaii Alaska 20220316

UPDATE: March 17, 2022 – Canada’s Minister of Transport and MP Omar Alghabra announced on March 17, 2022 via Twitter, that beginning April 1, 2022 – cruise ship passengers will not be required to be tested before gettin off the cruise ship. While this is an updated message, please remember to stay up to date with the official correspondence from Disney Cruise Line for your specific sailing.

UPDATE: March 22, 2022 – Disney revised the Know Before You Go page for Canadian departures by adding the following notice and revised information.

IMPORTANT: Canadian authorities are currently in the process of revising ArriveCAN to better suit the unique nature of cruise travel. We realize you may have questions. Below is the most current information known to Disney Cruise Line. Please check this web page regularly, as we will provide additional guidance on this web page as soon as ArriveCAN updates are available. At this time, Disney Cruise Line contact center agents currently do not have additional information about ArriveCAN beyond what is available here.

Requirements for Cruise Passengers Visiting Canada
Last Updated: March 22, 2022

Upload Documentation in Advance of Travel
Canada requires proof of full COVID-19 vaccination for travelers 12 years of age and older. Proof of vaccination and travel and citizenship documents can be saved in your ArriveCAN traveler profile before any planned travel. We recommend that you download the ArriveCAN app and create a profile prior to sailing. If you’re traveling with others, you can include multiple travelers in your ArriveCAN submission. Although you can upload digital versions of your documentation prior to sailing, we recommend that you also have physical copies of these documents accessible while traveling. 

Within 72 Hours of Arrival
Guests will also need to submit additional information within 72 hours before their arrival to Canada. Information required includes: 

  • Contact information and travel details
  • A quarantine plan should you test positive while in the country. Note: Disney Cruise Line is finalizing arrangements with local hotel operators to provide options for isolation/quarantine should the need arise.
  • All travelers 5 years of age or older who do not qualify as fully vaccinated must provide proof of a COVID-19 test result with one of the following: 
    1. A professionally administered or observed negative antigen test taken outside of Canada no more than one day before your scheduled flight or entry to Canada by land or water.
    2. A valid negative molecular test taken outside of Canada within 72 hours of your scheduled flight’s departure time to Canada or your entry to Canada by land or water.
    3. Guests who have recovered from COVID-19 recently may submit a previous positive molecular test result taken at least 10 calendar days and no more than 180 calendar days before entering Canada. Counting starts the day after your test. Guests must not be experiencing any COVID-19 symptoms.

For sailings longer than 72 hours, Guests will need to submit this information during their voyage or on arrival day. Wi-Fi packages are available on the ship, and standard mobile device connectivity may be available in ports of call and ports of arrival. Disney Cruise Line will work with its testing partners to conduct the COVID-19 antigen test required at disembarkation into Canada for sailings longer than 72 hours. 

After completing all information in the ArriveCAN portal, you will receive a receipt to show proof of completion. This receipt will need to be presented to authorities when you pass through Canadian immigration. 

Visit Know Before You Go to learn about Disney Cruise Line’s health and safety protocols.

4 Replies to “Disney Cruise Line Outlines Heath and Safety Protocols for Upcoming Disney Wonder Sailings to Hawaii and Alaska”

  1. Anon.

    We’re booked for Alaska in Aug 2022, and should have till 60 days before sailing to cancel or modify the reservation without penalty. The wording at the end of DCL’s letter makes it sound like I now only have until March 30th. *I believe that date is only for people whose 60 day window had already closed.*

  2. Alistair

    Per the news report all pre arrival testing requirements will be stopped, they will still do random testing at the point of entry, the requirement that an individual is fully vaccinated to enter Canada remains in place. So if the new report is true it would only be the port cruise line pre-boarding testing.
    Disney have very quietly backed-off all final payment extensions, it appears that they have returned to pre-covid payment deadlines.


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