The Castaway Club is Disney Cruise Line’s version of a loyalty program for return cruise passengers. Unlike other cruise lines which take in consideration the number of nights you have sailed, Disney Cruise Line’s benefits increase based on the number of cruises you have sailed. Essentially, a 3-night cruise to the Bahamas earns a passenger the same credit as a 15-night Transatlantic cruise. Following your first cruise, you will be a Silver Castaway Club member. Gold Castaway Club benefits being after your fifth cruise, Platinum Castaway Club status following your tenth, and Pearl Castaway Club after you complete your 25th voyage.
On November 28, 2022, Disney Cruise Line announced Pearl as the new level of Castaway Club membership for guests with 25 or more completed cruises. It was revealed the new level will launch on May 1, 2023.
Silver Member
After completing 1 sailing
- Book new itineraries one day earlier than the general public and cruise activities 90 days prior to sailing.
- Unique Castaway Club Member communications
- Dedicated Castaway Club phone number
- Select port arrival time and complete online check-in 33 days prior to sailing
- Exclusive cruise terminal check-in (where available)
- Welcome Back Aboard gift
Gold Member
After completing 5 sailings
- Book new itineraries 2 days earlier than the general public and cruise activities 105 days prior to sailing.
- Select port arrival time and complete online check-in 35 days prior to sailing
- All Silver Castaway Club Member benefits
- Early access to select port arrival times
- Private onboard reception
- Special discounts
Platinum Member
After completing 10 sailings
- Book new itineraries 3 days earlier than the general public and cruise activities 120 days prior to sailing.
- Select port arrival time and complete online check-in 38 days prior to sailing
- All Gold and Silver Castaway Club Member benefits
- Complimentary dinner at Palo and Palo Steakhouse
Pearl Member
After completing 25 sailings
The new Castaway Club tier begins on May 1, 2023.
- Book new itineraries 4 days earlier than the general public and cruise activities 123 days prior to sailing.
- Select port arrival time and complete online check-in 40 days prior to sailing
- Plus, all Platinum, Gold and Silver Castaway Club Member benefits
- Complimentary Unlimited Digital Photo Package
If your party consists of multiple members with different Castaway Club level status, the benefits for the stateroom, such as the welcome back gift, will be determined by the person with the highest level.
Castaway Club Benefits – (as if December 20, 2023)
This version includes the addition of the 50+ Milestone Commemorative Display.
50+ Milestone Commemorative Display
Guests who have completed 50 or more sailings with Disney Cruise Line can commemorate this milestone by displaying their family (last) name on Disney Castaway Cay. Limited availability while supplies last.
Castaway Club Benefits – Effective May 2023 (as if May 4, 2023)
Castaway Club Benefits – Effective May 2023 (as if February 15, 2023)
Castaway Club Benefits – Effective May 2017 (pdf)
Additionally, from 2013 to 2020 members had access to the Castaway Club eCompass online newsletter which is no longer active and was not actively updated in a few years, but the newsletters can still be viewed in this archive.
Pingback: Preparativos para um Cruzeiro da Disney - Colagem