Disney Cruise Line Cancels Additional Summer Sailings Through July 28, 2020

Disney Cruise Line announced the cancellation of additional sailings through July 28, 2020 and the due to the Coronavirus pandemic.

All of us at Disney Cruise Line hope you and your family are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe. 

With the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line is extending the suspension of Disney Magic departures through Sunday, July 26, 2020. This means that your sailing has been cancelled. 

In light of this cancellation, we are offering you the choice of a 125% future cruise credit to be used for a future sailing within 15 months of your original sail date, or a full refund. The credit has been automatically added to your account.

Email to guest booked on a canceled Disney Magic sailing who was paid in full with the FCC offer.
DCL Guest Email PIF Cancellations 20200513
Guest Email – Paid in Full with FCC Offer

All of us at Disney Cruise Line hope you and your family are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe. 

With the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line is extending the suspension of Disney Magic departures through Sunday, July 26, 2020. This means that your sailing has been cancelled. 

In light of this cancellation, we will be automatically be refunding any payment made toward your booking. This refund will be processed back to the original form of payment, but may be delayed due to the high volume. 

Email to guest booked on a canceled Disney Magic sailing, but not paid in full.
DCL Guest Email Cancelled Cruises 20200513 1
Guest Email – Not Paid in Full

In light of this cancellation, Disney Cruise Line is offering guests who have paid in full the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. For guests who have NOT paid in full, Disney Cruise Line will be automatically refunding any payments made toward the sailings to the original form of payment. Disney wants to let everyone know these may be delayed due to the number of cancelations that will need to be refunded.

For Disney Magic Sailings: The Future Cruise Credit is equal to 125% of the original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing within 15 months of the original sailing. The original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value and may be divided across multiple sailings. Standard prevailing rates apply, and Guests are responsible for any balance due after the FCC has been applied. If Guests end up not being able to use the FCC, they will be eligible for a refund up to the amount of the original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received an FCC are not eligible for an additional FCC.

For Disney Dream and Disney Fantasy Sailings: The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing within 15 months of your original sailing. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

Fine print on the FCC

The following cruises have officially been canceled:

Disney Dream

Disney Fantasy

Disney Wonder

Disney Magic

At this time, the next bookable sailings on DisneyCruise.com for each ship are as follows.

However, the next sailings available based on this round of cancelations for the Disney Magic and Disney Wonder are as follows.

By The Numbers | Coronavirus Cancelled Cruises

Today, with this phase of cancellations of 23 cruises spanning 133 nights, Disney Cruise Line has canceled 101 sailings losing total 557 nights across the fleet. The Disney Dream will lose at 37 sailings losing 137-nights, Disney Fantasy 20 sailings losing 140-nights, Disney Magic 23 sailings losing 144-nights, and the Disney Wonder 21 sailings losing 136-nights due to the Coronavirus pandemic.

DCL COVID 19 By Number Canceled Sailings 20200513

I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.

This latest announcement comes after the previous phase of cancelations on April 27th which included Disney Dream & Disney Fantasy sailings through mid-June and Disney Magic sailings through June.


Disney Cruise Line Coronavirus (COVID-19) Travel Alert – May 13, 2020 10 AM

Disney Cruise Line Extends Suspension of New Departures Through Monday, July 27, 2020

With the well-being of our Guests, Crew Members and Cast Members our top priority, and in line with direction from the U.S. Centers for Disease Control and Prevention, Disney Cruise Line has suspended all-new departures through Monday, July 27, 2020.

Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.

Below is a list of impacted sailings: 

Disney Magic

  • May 11-23
  • May 23-30
  • May 30-June 6
  • June 6-13
  • June 13-22
  • June 22-July 1
  • July 1-13
  • July 13-18
  • July 18-25
  • July 25-Aug 5 

Disney Wonder

  • May 8-18
  • May 18-25
  • May 25-June 1
  • June 1-8
  • June 8-15
  • June 15-22
  • June 22-29
  • June 29-July 6
  • July 6-13
  • July 13-20
  • July 20-27
  • July 27-Aug 3 

Disney Dream

  • May 11-15
  • May 15-18
  • May 18-22
  • May 22-25
  • May 25-29
  • May 29-June 1
  • June 1-5
  • June 5-8
  • June 8-12
  • June 12-17
  • June 17-21
  • June 21-26
  • June 26-July 1
  • July 1-5
  • July 5-10
  • July 10-13
  • July 13-17
  • July 17-20
  • July 20-24
  • July 24-27
  • July 27-31 

Disney Fantasy

  • May 9-16
  • May 16-23
  • May 23-30
  • May 30-June 6
  • June 6-13
  • June 13-20
  • June 20-27
  • June 27-July 6
  • July 6-11
  • July 11-18
  • July 18-25
  • July 25-Aug 1

Disney Cruise Line Coronavirus (COVID-19) Additional Information

Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:

  • Training for all of our Crew Members on how best to prevent the spread of illness on board.
  • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  • Cleaning of all staterooms twice a day and additional disinfection when necessary.
  • Discontinuing self-service at buffet locations.
  • Regular communication with Guests and Crew Members regarding how to prevent illness.
  • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
  • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.

Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.


21 thoughts on “Disney Cruise Line Cancels Additional Summer Sailings Through July 28, 2020

      1. Denny C

        We have a friend who is a performer on board the Wonder whose contract was cancelled nearly two months ago. Once the talent was released it was pretty much a given that the Alaska cruise season would officially be cancelled at some point. What was happening with the other ships in the fleet they could not say.

        Reply
  1. Chuck

    As the paid in full date for the 7/25 was extended to 30 days before sail, anyone that wasn’t paid in full received a different notification. The only option was a refund of deposit – the 125% cruise credit was not offered on the deposit.

    Reply
  2. Laura

    i’m hearing that in some cases when a pay in full date was moved, the penalties for canceling did not change along with it. so i question what good it does for anyone to move the pay in full date but still be hit with penalties if someone decides to cancel. penalty dates should also change, does anyone know anything about this? our pay in full date is coming, although we will not be sailing, but i do keep hoping it will move so i can have the most information possible, but i don’t want to be hit with penalties.

    Reply
    1. anonymous reader

      Laura:

      My pay in full date was in April. Then DCL moved it ahead 30 days (to May 12).

      I paid in full on May 3. Then I moved my cruise on May 10. Since I made the change before the (new) pay in full date of May 12, I did not incur any penalties.

      I believe it would be the same for you. No penalty as long as you cancel (or move) before the new pay in full date. But you should always confirm directly with DCL before doing anything.

      Reply
  3. Paul T

    We have an upcoming cruise on August 21, and another on November 14. I am sure that the August cruise will be in the next round of cancellations, While both cruises PIF and will be using the FFC of 125% but, as we look at the web site for replacement dates, I am finding the possible replacements very limited. Most cruise lines have schedules posted through 2022, Disney only currently lists through September 2021. I wish they would post future dates to
    it make re-booking easier. We are are especially interested in Halloween on High Seas and Very Merrytime in 2021

    Reply
    1. Scott Sanders Post author

      Based on historical releases the next announcement would land between now and early-June. However, I am not sure if we are going to get the announcement until we know when cruising will resume.

      Reply
      1. Anne

        I expect my 2021 European cruise to be cancelled altogether and replaced by a local destination. Wait and see.

        Reply
      2. Paul T

        Thanks Scott, like most people, I am getting a little nervous about my current and future cruises.

        Reply
          1. Anne

            Hello Scott
            I don’t think there is any reason to be excessively worried but it starts to be quite clear cruise business will be very limited for the upcoming months. I cannot see DCL sticking with their European destinations even next year – it is vastly reliant on US travellers – I bet they will stick to local spots, which is fair enough.
            However, I also cannot imagine they would wait until last minute to change itineraries. My personal bet is Autumn.
            I think we will get a clearer view probably around October. What do you think ?

  4. Brad

    Any news on whether they have extended the “olive branch” to this round of cruises and are refunding deposits on cancelled cruises like before? We were concierge for a mid July cruise and we cancelled 90 days out to avoid the PIF payment. Any thought on if this deposit would now be refundable like they did with other cruises prior?

    Reply
  5. Jose

    Hello Scott,
    I have a cruise booked for August 20th, 2020 the Disney Magic 10-Night Northern Europe From Copenhagen. My original pay in full date was backApril 22 and they extended thru May 22nd (30 days more) in just a few days to pay it. What do you think is going to happen? I think it is going to be cancel so I don’t know if I go ahead and pay the full amount to obtain the FCC of 125 % or just cancel and get the deposit refunded. That cruise is booked with an onboard booking offer so I got a great deal and an onboard credit. That onboard booking offered was booked May 2019 so It must be use until May 2021 I guess ( I don’t know if they are making exceptions to use it pass the expiration date) so I don’t know if I am able to move it for a Europe cruise for next summer of 2021. So I am confused now if I pay the full amount and wait to have it cancel and obtain the FCC ( we don’t know when and if it is happening) or canceling and receive the refund of what I have paid or move it to a future cruise to have the onboard booking offer I just don’t know what to do and we don’t even know what is going to happen for the rest of the Europe sailings ( I think August and September are going to be cancel but we just don’t know ) I need your advice please.
    Thanks

    Reply
    1. Scott Sanders Post author

      My advice is to do what is best for you and your family. It is a gamble because either your money is tied up for a long period of time or your cruise gets canceled. The pattern suggests a FCC, but 125% is never a guarantee the further out. I am saying this more as a personal disclaimer, but the offer not being made is something to consider. I do not want to tell you what to do, but I will tell you that we have rolled over our cancelled cruises to new bookings taking advantage of the FCC.

      Reply
  6. Paul T

    I’m pretty sure my August cruise will be cancelled. The cruise is PIF and was made with a placeholder. When they cancel, I hope that when I re-book I will still get the 10% placeholder plus the 125% FCC

    Reply
  7. Jose

    I am not sure about both of the offers because when they cancel your cruise is it cancel and they put the money (125% on you account ) to be use within 15 months of the original date . So you will use that money towards a new one and the previous one with the placeholder benefit is gone . It is my guess , call DCL and ask that . I am in the same thing to see what happens with my August cruise .

    Reply
  8. Jose

    That’s great to know thank you so much . So you waited until your cruise was cancel and applied the FCC and onboard benefits to the new one ?

    Reply

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