Disney Cruise Line announced the cancellation of additional sailing aboard the Disney Dream and Disney Fantasy through June 18, 2020 due to the Coronavirus pandemic.
The announcement at this time can be heard on Disney Cruise Line’s recorded message. This post will be updated shortly with a copy of the email.
First and foremost, we hope that you are staying well during these challenging times. Our lives have changed in such extraordinary ways, yet it is heartening to see family, friends and colleagues caring for one another and doing their part to help prevent the spread of coronavirus.
With the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of Disney Dream and Disney Fantasy departures through Thursday, June 18, 2020. This means that your sailing has been cancelled.
In light of this cancellation, we are offering you the choice of a 125% future cruise credit to be used for a future sailing within 15 months of your original sail date, or a full refund. The credit has been automatically added to your account.Email from Disney Cruise Line to guests booked on cancelled sailings.
The Disney Magic’s sailings through July 2, 2020 were also canceled today and the Disney Wonder’s sailings through June were previously canceled due to Canada’s decision to delay the start of the cruise season to July 1st, at the earliest.
In light of this cancellation, Disney Cruise Line is offering guests the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund.
The following cruises have officially been canceled:
- Monday May 18, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday May 22, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday May 25, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday May 29, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday June 1, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday June 5, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday June 8, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday June 12, 2020 5-Night Bahamian Cruise from Port Canaveral (2-stops at Castaway Cay)
- Wednesday June 17, 2020 4-Night Bahamian Cruise from Port Canaveral (2-stops at Castaway Cay)
- Saturday May 23, 2020 7-Night Western Caribbean Cruise from Port Canaveral
- Saturday May 30, 2020 7-Night Eastern Caribbean Cruise from Port Canaveral
- Saturday June 6, 2020 7-Night Western Caribbean Cruise from Port Canaveral
- Saturday June 13, 2020 7-Night Eastern Caribbean Cruise from Port Canaveral
At this time, the next bookable sailings on DisneyCruise.com for each ship are as follows.
- Disney Dream | Sunday June 21, 2020 5-Night Bahamian Cruise from Port Canaveral (2-stops at Castaway Cay)
- Disney Fantasy | Saturday June 20, 2020 7-Night Western Caribbean Cruise from Port Canaveral
By The Numbers | Coronavirus Canceled Cruises
Today, with this phase of cancelations (including the Magic) of 16 cruises spanning 92 nights, Disney Cruise Line has canceled 78 sailings losing total 424 nights across the fleet. The Disney Dream will lose at 27 sailings losing 97-nights, Disney Fantasy 14 sailings losing 98-nights, Disney Magic 20 sailings losing 121-nights, and the Disney Wonder 17 sailings losing 108-nights due to the Coronavirus pandemic.
I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.
- Disney Magic |Saturday March 14, 2020 – 121-Night Pandemic (No Passengers) Cruise from Miami
- Disney Wonder | Friday March 20, 2020 – 108-Night Pandemic (No Passengers) Cruise from San Diego
- Disney Dream | Monday March 16, 2020 – 97-Night Pandemic (No Passengers) Cruise from Port Canaveral
- Disney Fantasy |Saturday March 14, 2020 – 98-Night Pandemic (No Passengers) Cruise from Port Canaveral
This latest announcement comes after the last phase of cancelations on April 15th which included early-June Disney Magic sailings from Barcelona.
Disney Cruise Line Coronavirus (COVID-19) Travel Alert – April 27, 2020
All Departures Through June 18, 2020, Disney Magic Sailings through July 2, and Vancouver Sailings Until the End of June
Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended:
- All new departures of the Disney Dream and Disney Fantasy through Thursday, June 18, 2020.
- All Disney Magic sailings through Thursday, July 2, 2020.
- All departures on the Disney Wonder through June, given that neither the Port of Vancouver nor an alternate homeport is available.
Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.
Below is a list of impacted sailings:
- April 25-30
- April 30-May 4
- May 4-8
- May 8-11
- May 11-23
- May 23-30
- May 30-June 6
- June 6-13
- June 13-22
- June 22-July 1
- July 1-13
- April 24-29
- April 29-May 8
- May 8-18
- May 18-25
- May 25-June 1
- June 1-8
- June 8-15
- June 15-22
- June 22-29
- June 29-July 6
- April 27-May 1
- May 1-4
- May 4-8
- May 8-11
- May 11-15
- May 15-18
- May 18-22
- May 22-25
- May 25-29
- May 29-June 1
- June 1-5
- June 5-8
- June 8-12
- June 12-17
- June 17-21
- April 25-May 2
- May 2-9
- May 9-16
- May 16-23
- May 23-30
- May 30-June 6
- June 6-13
- June 13-20
Disney Magic European Sailings After July 2, 2020
Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.
Disney Cruise Line Coronavirus (COVID-19) Additional InformationDisney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:
- Training for all of our Crew Members on how best to prevent the spread of illness on board.
- A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
- Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
- Cleaning of all staterooms twice a day and additional disinfection when necessary.
- Discontinuing self-service at buffet locations.
- Regular communication with Guests and Crew Members regarding how to prevent illness.
- Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
- Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.
According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.
Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.