Disney Cruise Line Cancels Disney Magic European Sailings Through June 7, 2020

Disney Cruise Line announces the cancellation of additional sailing aboard the Disney Magic through Sunday June 7, 2020 as the fallout from the Coronavirus (COVID-19) pandemic continues to take its toll on the cruise industry.

With the wellbeing of its guests and team members as its top priority and in line with direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of Disney Magic departures through Sunday, June 7, 2020. 

In light of this cancellation, Disney Cruise Line is offering the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. The credit has been automatically added to guest’s account.

The following cruises have officially been canceled:

Disney Magic

*The future cruise credit is equal to 125% of the original voyage fare and is only valid for sailings departing within 15 months of the original sailing. The original reservation must be paid in full to be eligible for the future cruise credit. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and guests are responsible for any balance due after the future cruise credit has been applied. If you end up not being able to use the future cruise credit, it will be eligible for a refund up to the amount of the original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a future cruise credit are not eligible for an additional future cruise credit.

Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on the July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call (866) 325-2112 or (407) 566-3510.

DCL COVID 19 By Number Canceled Salings 20200415

With this phase of cancelations of 3 Disney Magic cruises spanning 21 nights, Disney Cruise Line has canceled 62 sailings losing total 332 nights across the fleet. The Disney Dream will lose at 18 sailings losing 63 nights, Disney Fantasy 10 sailings losing 70-nights, Disney Magic 17 sailings losing 91-nights, and the Disney Wonder 17 sailings losing 108-nights due to the Coronavirus pandemic.

I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.

This latest announcement comes less than a week after the last phase of cancelations which included suspension of sailings through May 17th for the Dream, Fantasy, and Magic. The Disney Wonder sailings through June were previously canceled.


Disney Cruise Line Coronavirus (COVID-19) Travel Alert –
April 15, 2020 – 3:00 PM

All Departures Through May 17, Disney Magic Sailings through June 7 and Vancouver Sailings Until the End of June

Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended:

  • All new departures of the Disney Dream and Disney Fantasy through Sunday, May 17, 2020.
  • All Disney Magic sailings through Sunday, June 7, 2020.
  • All departures on the Disney Wonder through June given that neither the Port of Vancouver nor an alternate homeport is available.

Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.

Below is a list of impacted sailings:

Disney Magic

  • April 11-16
  • April 16-20
  • April 20-25
  • April 25-30
  • April 30-May 4
  • May 4-8
  • May 8-11
  • May 11-23
  • May 23-30
  • May 30-June 6
  • June 6-13

Disney Wonder

  • April 12-19
  • April 19-24
  • April 24-29
  • April 29-May 8
  • May 8-18
  • May 18-25
  • May 25-June 1
  • June 1-8
  • June 8-15
  • June 15-22
  • June 22-29
  • June 29-July 6

Disney Dream

  • April 13-17
  • April 17-20
  • April 20-24
  • April 24-27
  • April 27-May 1
  • May 1-4
  • May 4-8
  • May 8-11
  • May 11-15
  • May 15-18

Disney Fantasy

  • April 11-18
  • April 18-25
  • April 25-May 2
  • May 2-9
  • May 9-16
  • May 16-23

Disney Magic European Sailings after June 7, 2020

Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

Temporary Cancellation Policy Update

Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.

All Guests scheduled to depart on the Disney Dream and Disney Fantasy between May 18 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

Disney Cruise Line Coronavirus (COVID-19) Additional InformationDisney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:

  • Training for all of our Crew Members on how best to prevent the spread of illness on board.
  • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  • Cleaning of all staterooms twice a day and additional disinfection when necessary.
  • Discontinuing self-service at buffet locations.
  • Regular communication with Guests and Crew Members regarding how to prevent illness.
  • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
  • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.

Updates will be posted online as new information becomes available and Guests with specific questions may reach out to us at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.


5 thoughts on “Disney Cruise Line Cancels Disney Magic European Sailings Through June 7, 2020

  1. Laura

    this is only the beginning. way more cancellations are coming, it’s just common sense. they are rolling them out slowly so they aren’t overwhelmed with people calling, but i envision posts like this coming weekly at this point. there’s just no way they sail in europe this summer and that ship likely isn’t even going over there. costs way too much to sail it empty. none of the cruise lines will be sailing europe at all this summer.

    Reply
    1. Scott Sanders Post author

      Laura, Spot on! A batch pattern appears established, but the timing varies. I’d be lying if I said I didn’t have the next 2 announcements in a draft form ready to go once the details are revealed.

      Reply
      1. Lorraine McFadyen (@mcfadyen1958)

        Scott. I open your email every morning looking for a glimmer of hope. So far none. After losing my Hawaii cruise last week, I am unable to even book my next one. This is literally my first time since 1999 that I don’t have my next Disney cruise booked. Norwegian cruise has cancelled all North American cruises through October. It is unlikely that we will be sailing much before that.

        Reply

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