Disney Cruise Line Cancels Additional Sailings Through May 17, 2020 Due to CDC’s Extension of No Sail Order

Disney Cruise Line announces the cancellation of additional sailing aboard the Disney Dream, Disney Magic, and Disney Fantasy through Sunday May 17, 2020 following the CDC’s extension of the No Sail Order.

Yesterday, the U.S. Centers for Disease Control and Prevention announced it would extend its suspension of cruise departures from the United States. In line with this direction and with the wellbeing of our guests and team members as our top priority, we are reaching out to all guests booked on departures of the Disney Dream, Disney Fantasy, and Disney Magic through Sunday May 17, 2020, to advise that these sailings have been cancelled.

In light of this cancellation, Disney Cruise Line is offering guests the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund.

The following cruises have officially been canceled:

Disney Magic

Disney Dream

Disney Fantasy

DCL COVID 19 By Number Canceled Salings 20200410

With this phase of cancelations of 12 Magic, Dream, and Fantasy cruises spanning 61 nights, Disney Cruise Line has canceled 59 sailings losing total 311 nights across the fleet. The Disney Dream will lose at 18 sailings losing 63 nights, Disney Fantasy 10 sailings losing 70-nights, Disney Magic 14 sailings losing 70-nights, and the Disney Wonder 17 sailings losing 108-nights due to the Coronavirus pandemic.

I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.

This latest announcement comes just days after the last phase of cancelations which included just the Disney Wonder sailings impacted by Canada’s decision to postpone the start of cruise season to at least July 1st.


Disney Cruise Line Coronavirus (COVID-19) Travel Alert – April 10, 2020

April 10, 2020 – 10:00 AM
All Departures Through May 17 and Vancouver Sailings Until the End of June

Disney Cruise Line is aware that the U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States. In line with this direction, and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended all new departures of the Disney Dream, Disney Fantasy and Disney Magic through Sunday, May 17, 2020. Additionally, as previously shared, all departures on the Disney Wonder have been suspended through June given that neither the Port of Vancouver nor an alternate homeport is available.

Guests currently booked on affected sailings will be offered the choice of a cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. These Guests and travel agents will receive an email from us outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email from us should call us at (866) 325-6685 or (407) 566-7797.

Below is a list of impacted sailings:

Disney Magic

  • April 6-11
  • April 11-16
  • April 16-20
  • April 20-25
  • April 25-30
  • April 30-May 4
  • May 4-8
  • May 8-11
  • May 11-23

Disney Wonder

  • April 5-10
  • April 10-12
  • April 12-19
  • April 19-24
  • April 24-29
  • April 29-May 8
  • May 8-18
  • May 18-25
  • May 25-June 1
  • June 1-8
  • June 8-15
  • June 15-22
  • June 22-29
  • June 29-July 6

Disney Dream

  • April 6-10
  • April 10-13
  • April 13-17
  • April 17-20
  • April 20-24
  • April 24-27
  • April 27-May 1
  • May 1-4
  • May 4-8
  • May 8-11
  • May 11-15
  • May 15-18

Disney Fantasy

  • April 4-11
  • April 11-18
  • April 18-25
  • April 25-May 2
  • May 2-9
  • May 9-16
  • May 16-23

Disney Magic European Sailings

Currently, we have not made any changes to our European itineraries, which are not scheduled to begin until mid-May. We continue to monitor global developments and follow the guidance of public health authorities, as well as officials in our ports of call. We will notify Guests of any necessary itinerary changes.

Guests currently booked on our European sailings through our July 25 departure can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020 European sailings may delay their final payment to 30 days prior to their sailing. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

Temporary Cancellation Policy Update

Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our Guests. These adjustments may continue to evolve as more information becomes available.

All Guests scheduled to depart on the Disney Dream and Disney Fantasy between May 18 and May 31, 2020 can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. The credit is non-refundable and standard prevailing rates will apply. Guests who booked their reservation through a travel agent should contact them directly. Those who booked with Disney Cruise Line may call us at (866) 325-2112 or (407) 566-3510.

Disney Cruise Line Coronavirus (COVID-19) Additional Information

Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. In light of COVID-19, Disney Cruise Line is operating at elevated cleaning and sanitation levels. Among the procedures currently in place include:

  • Training for all of our Crew Members on how best to prevent the spread of illness on board.
  • A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  • Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  • Cleaning of all staterooms twice a day and additional disinfection when necessary.
  • Discontinuing self-service at buffet locations.
  • Regular communication with Guests and Crew Members regarding how to prevent illness.
  • Hand-washing stations and sanitizing wipes conveniently located throughout our ships.
  • Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth. Guests or Crew Members who show any symptoms of illness are advised to contact their ship’s Medical Center immediately.

Updates will be posted online as new information becomes available and Guests with specific questions may reach out to our Call Center at (866) 325-2112 or (407) 566-3510 or contact their travel agent. Please note that call volumes may be high.


10 thoughts on “Disney Cruise Line Cancels Additional Sailings Through May 17, 2020 Due to CDC’s Extension of No Sail Order

    1. Mike

      Once we have a treatment or vaccine for COVID that doesn’t risk overwhelming our health care system. I think that’s 15-18 months from now. I’ve rescheduled our cruise for a year from now; I’m not terribly optimistic, though I remain hopeful.

      Reply
  1. Evan

    They would of extended for another 30 days if there was hope. 100 days means indefinite and could be 365 days easily . Without cure the virus will spread for 2 years

    Reply
  2. Mitch Smeykal

    Being a little bit on the inside of the COVID crisis, fall may be reasonable for sailing to resume unless we start seeing widespread outbreaks in September/October time frame.

    Reply
  3. Evan

    As long as sporting events with fans are cancelled, cruising will likely be cancelled . It is a bit unethical to take reservations for May and June sailings when we know they won’t happen. Bait and switch

    Reply
  4. Lars

    CDĆs newest order: July 23. So what´s next. Are the ships going to sail elsewhere to avoid bankruptcy ocy?

    Reply
  5. Tim Coll

    I have a cruise for June 5th. Do you think I should be proactive and call them or wait for them to contact me? I don’t need a refund, but I’m thinking I would get more incentives by waiting,

    Reply
    1. Scott Sanders Post author

      I will not tell you what you should do, this is decision everyone needs to make on their own. However, we have summer cruises booked, and we have no plans to cancel ourselves.

      Reply
  6. Paul T

    Carnival announced today (4/13) that they have cancelled all cruises worldwide until June 26. I am sure all cruise lines will follow suit within the next few days. Remember this could also be extended as time goes by.

    Reply

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