Today, Disney Cruise Line announced the extension of their cruise suspension of departures for sailings through October 31, 2020 as well as a few early November sailings due to the ongoing fallout of Coronavirus pandemic. In light of this cancellation, Disney Cruise Line is offering guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. Note the last part, the Future Cruise Credits have been extended 2-months.
On Wednesday, Cruise Lines International Association (CLIA) announced, on behalf of member cruise lines, an extension of the suspension of U.S departures through until October 31, 2020.
The following emails are being sent to travel agents and guests booked on the impacted sailings.
08/06/2020
Reservation #:
Dear Emily,
All of us at Disney Cruise Line hope you and your family are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.
In alignment with yesterday’s announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports until at least October 31, 2020, Disney Cruise Line is cancelling Disney Fantasy sailings through October 30, 2020. This means that your sailing has been cancelled.
In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. The credit will be automatically added to your account on Friday, August 7, 2020. Once you have decided on an alternate sail date, you may contact your travel agent. Your agent may place a reservation on hold for you by applying this credit as a payment option when booking a new reservation online beginning Friday, August 7, 2020. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Thank you for your patience and understanding. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line*The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to May 31, 2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.
DCL Email to Guests – August 6, 2020
In light of this cancellation, Disney Cruise Line is offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to May 31, 2022, or a full refund. The credit will be automatically added to their account. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
The following cruises have officially been canceled:
Disney Dream
- Friday October 2, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
- Sunday November 1, 2020 7-Night Eastern Caribbean Cruise from Port Canaveral
- Sunday November 8, 2020 🎄 5-Night Western Caribbean Cruise from Port Canaveral
Disney Fantasy
- Sunday October 4, 2020 6-Night TCM Classic Cruise 2020 (CHARTERED)
- Saturday October 10, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
- Tuesday October 13, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
- Friday October 16, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
- Monday October 19, 2020 🎃 4-Night Bahamian Cruise from Port Canaveral
- Friday October 23, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
- Monday October 26, 2020 🎃 4-Night Bahamian Cruise from Port Canaveral
- Friday October 30, 2020 🎃 3-Night Bahamian Cruise from Port Canaveral
Disney Magic
- Monday October 12, 2020 🎃 5-Night Bermuda Cruise from New York
- Saturday October 17, 2020 🎃 5-Night Canadian Cruise from New York
- Thursday October 22, 2020 🎃 5-Night Bermuda Cruise from New York
- Tuesday October 27, 2020 🎃 5-Night Bermuda Cruise from New York
- Sunday November 1, 2020 🎄 6-Night Eastern Caribbean Cruise from New York to San Juan
- Saturday November 7, 2020 🎄 5-Night Eastern Caribbean Cruise from San Juan to Miami
Disney Wonder
- Sunday October 4, 2020 🎃 5-Night Baja Cruise from San Diego
- Friday October 9, 2020 🎃 3-Night Baja Cruise from San Diego
- Monday October 12, 2020 🎃 4-Night Baja Cruise from San Diego
- Friday October 16, 2020 🎃* 2-Night Baja Cruise from San Diego
- Sunday October 18, 2020 🎃 5-Night Baja Cruise from San Diego
- Friday October 23, 2020 🎃 5-Night Baja Cruise from San Diego
- Wednesday October 28, 2020 🎃 4-Night Baja Cruise from San Diego
- Sunday November 1, 2020 5-Night Baja Cruise from San Diego
- Friday November 6, 2020 🎄 14-Night Eastbound Panama Canal Cruise from San Diego
At this time, the next bookable sailings on DisneyCruise.com do not include any November sailings for the fleet. The next bookable sailings as of now are as follows:
- Disney Dream |Friday December 4, 2020 🎄 3-Night Bahamian Cruise from Port Canaveral
- Disney Magic |Thursday December 3, 2020 🎄 4-Night Bahamian Cruise from Miami
- Disney Fantasy |Sunday December 6, 2020 🎄 6-Night Western Caribbean Cruise from Port Canaveral
- Disney Wonder | Tuesday December 1, 2020 🎄 4-Night Western Caribbean Cruise from Galveston
By The Numbers | Coronavirus Cancelled Cruises
Today, with this phase of cancellations of 26 cruises spanning 122 nights, Disney Cruise Line has canceled 175 sailings losing total 922 nights across the fleet. The Disney Dream will lose at 58 sailings losing 215-nights, Disney Fantasy 41 sailings losing 233-nights, Disney Magic 26 sailings losing 229-nights, and the Disney Wonder 40 sailings losing 245-nights due to the Coronavirus pandemic.
Please note, the Disney Magic and Disney Dream stats have been adjusted to show just lost revenue passenger sailings. The actual number of nights is higher due to previously scheduled dry dock periods where there were no passenger sailings.
I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.
- Disney Magic |Saturday March 14, 2020 – Pandemic (No Passengers) Cruise from Miami (Includes Scheduled Dry Dock Nights)
- Disney Wonder | Friday March 20, 2020 – Pandemic (No Passengers) Cruise from San Diego
- Disney Dream | Monday March 16, 2020 – Pandemic (No Passengers) Cruise from Port Canaveral
- Disney Fantasy |Saturday March 14, 2020 – Pandemic (No Passengers) Cruise from Port Canaveral
This latest announcement comes a little over two weeks after Disney cancelled sailings through September 30, 2020 due to CDC’s extension of the No Sail Order.
Disney Cruise Line Coronavirus (COVID-19) Travel Alert
Disney Cruise Line Extends Suspension of All Departures through at least October 31, 2020
In alignment with the announcement made on August 5, 2020 by Cruise Lines International Association (CLIA) regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling sailings through at least October 31, 2020.
Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
Below is a list of impacted sailings:
| Disney Magic | Disney Wonder | Disney Dream | Disney Fantasy |
|---|---|---|---|
| Aug. 5-13Aug. 13-20Aug. 20-30Aug. 30-Sept. 6Sept. 6-13Sept. 13-18Oct. 2-12Oct. 12-17Oct. 17-22Oct. 22-27Oct. 27-Nov. 1Nov. 1-7Nov. 7-12 | Aug. 10-17Aug. 17-24Aug. 31-Sept. 7Sept. 7-14Sept. 14-18Sept. 18-23Sept. 23-27Sept. 27-Oct. 4Oct. 4-9Oct. 9-12Oct. 12-16Oct. 16-18Oct. 18-23Oct. 23-28Oct. 28-Nov. 1Nov. 1-Nov. 6Nov. 6-20 | Aug. 7-10Aug. 10-14Aug. 14-17Aug. 17-21Aug. 21-24Aug. 24-27Aug. 27-30Aug. 30-Sept. 3Sept. 3-6Sept. 6-10Sept. 10-14Sept. 14-18Sept. 18-21Sept. 21-25Sept. 25-28Sept. 28-Oct. 2Oct. 2-5Nov. 1-8Nov. 8-13 | Aug. 8-15Aug. 15-22Aug. 22-25Aug. 25-28Aug. 28-31Aug. 31-Sept. 4Sept. 4-7Sept. 7-12Sept. 12-19Sept. 19-24Sept. 24-29Sept. 29-Oct. 4Oct. 4-10Oct. 10-13Oct. 13-16Oct. 16-19Oct. 19-23Oct. 23-26Oct. 26-30Oct. 30-Nov. 2 |
Cruise Date Flexibility Option
Guests now have the flexibility to change their sail date up to 15 days prior to departure for any cruises booked by August 31, 2020 for sailings through March 2021. Learn more about the Cruise Date Flexibility temporary booking policy.
COVID-19 Warning
While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
Help keep each other healthy.
Scott – We were on the Wonder EBPC canal on Nov 6th. It has also been cancelled. Received official word from Disney today.
I have confirmed twice now, once with concierge service and once with guest services, that the Nov 8-13 Dream cruise is still sailing as of now. Not sure why they included it in the list of cancelations (guessing they just set it through the 8th and it got tagged), but barring further cancelations, it’s still a go.
Christopher, thanks for sharing. I double checked DCL’s site, as well as, spoke with a travel agent who also confirmed the Dream’s November 8th sailing is on the list of cancelled sailings. I will keep an eye out to see if anything changes, but for now i am going to go with what Disney has published.
I was on that cruise as well but cancelled ourselves about 3 weeks ago. Saw the writing on the wall. Bummer.
Yup…it was indeed canceled; not sure why they told me twice it wasn’t. Was hoping really hoping it was in error b/c we had the royal suite for that one, but oh well.
I think you have the headers “Disney Dream” and “Disney Fantasy” backwards
John, Due to the previously schedule dry dock for the Disney Dream, the Disney Fantasy was scheduled to sail the 3-/4-night Bahamian route during October. This is correct.
This past week I watched the video statement by Frank Del Rio, CEO of Norwegian Cruise Lines and I believe he gave an honest assessment of when cruises from U.S. ports will begin. He stated that like all cruise lines, Norwegian is taking reservations for November and beyond in the slight chance that cruising will begin. He also said he does not believe cruises from US ports will begin until well after the first of the year, and then on a very limited,highly restricted basis. He also said that cruising will begin in Europe and the Mediterranean long before the US. The next day ship location charts showed the entire Norwegian fleet heading towards Europe and with no current US presence. Unfortunately, it looks like all of us cruise fans are in for the long
haul
Hi Paul can you share a link to the video statement?
Tracey, I am not sure if this is the video Paul referenced, but it does touch on the subject.