Disney Cruise Line announced the cancellation of additional sailings through September 30, 2020 following Friday’s extension of the No Sail Order by the U.S. Center for Disease Control and Prevention.
All of us at Disney Cruise Line hope you and your clients are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.
Last week, the U.S. Centers for Disease Control and Prevention announced the extension of the No Sail Order for cruise ships through September 30, 2020. In line with this direction and with the wellbeing of our Guests and team members as our top priority, we are reaching out to let you know that your clients’ sailing onboard the Disney Fantasy has been cancelled.
In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account. You may place a reservation on hold for your clients by applying it as a payment option when booking a new reservation online at DisneyTravelAgents.com. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
If you prefer to speak to someone directly, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797.
Thank you for your and your clients’ patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.
The Cast and Crew
Disney Cruise Line
*The Future Cruise Credit is equal to 125% of your clients’ original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to March 31, 2022. Your clients’ original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If your clients end up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.Email from Disney Cruise Line to Guests Booked on Impacted Sailings.
In light of this cancellation, Disney Cruise Line is offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
The following cruises have officially been canceled:
- Friday September 18, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday September 21, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday September 25, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday September 28, 2020 4-Night Bahamian Cruise from Port Canaveral
- Saturday September 19, 2020 5-night Western Caribbean Cruise from Port Canaveral
- Thursday September 24, 2020 5-Night Bahamian Cruise from Port Canaveral
- Tuesday September 29, 2020 5-night Western Caribbean Cruise from Port Canaveral
- Friday September 18, 2020 5-Night Baja Cruise from San Diego
- Wednesday September 23, 2020 🎃 4-Night Baja Cruise from San Diego
- Sunday September 27, 2020 🎃 7-Night Mexican Riviera from San Diego
At this time, the next bookable sailings on DisneyCruise.com for each ship are as follows.
- Disney Dream |Sunday November 1, 2020 7-Night Eastern Caribbean Cruise from Port Canaveral
- Disney Wonder | Sunday October 4, 2020🎃 – 5-Night Baja Cruise from San Diego
- Disney Fantasy | Saturday October 10, 2020🎃 – 3-Night Bahamian Cruise from Port Canaveral
- Disney Magic | Monday October 12, 2020🎃 – 5-Night Bermuda Cruise from New York
The Friday October 2, 2020 3-Night Bahamian Cruise from Port Canaveral on the Disney Dream is not listed in this round of cancellations, but it is no longer bookable on Disney’s website.
By The Numbers | Coronavirus Cancelled Cruises
Today, with this phase of cancellations of 10 cruises spanning 46 nights, Disney Cruise Line has canceled 149 sailings losing total 801 nights across the fleet. The Disney Dream will lose at 55 sailings losing 201-nights, Disney Fantasy 33 sailings losing 204-nights, Disney Magic 30 sailings losing 198-nights, and the Disney Wonder 31 sailings losing 198-nights due to the Coronavirus pandemic.
Sailings for each ship have been added for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.
- Disney Magic |Saturday March 14, 2020 – Pandemic (No Passengers) Cruise from Miami
- Disney Wonder | Friday March 20, 2020 – Pandemic (No Passengers) Cruise from San Diego
- Disney Dream | Monday March 16, 2020 – Pandemic (No Passengers) Cruise from Port Canaveral
- Disney Fantasy |Saturday March 14, 2020 – Pandemic (No Passengers) Cruise from Port Canaveral
This latest announcement comes as a result of the CDC’s No Sail Order extension and nearly a month after the previous phase of cancelations on June 19th which included sailings on the Dream and Fantasy.
It is also worth noting, the 2020 TCM Classic Cruise was cancelled on June 25th. I have just been waiting to make the change on the site.
Disney Cruise Line Coronavirus (COVID-19) Travel Alert – July 20, 2020
Disney Cruise Line Extends Suspension of Departures for the Disney Dream, Disney Fantasy and Disney Wonder through September 30, 2020 and Disney Magic through October 2, 2020
The U.S. Centers for Disease Control and Prevention has extended its suspension of cruise departures from the United States through September 30, 2020.
In line with this direction and with the well-being of our Guests and team members our top priority, Disney Cruise Line has suspended all new departures of the Disney Dream, Disney Fantasy and Disney Wonder through Wednesday, September 30. As previously announced, Disney Cruise Line has already suspended Disney Magic sailings through October 2, 2020.
Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.
Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.
Below is a list of impacted sailings:
|Disney Magic||Disney Wonder||Disney Dream||Disney Fantasy|
July 25-Aug. 5
Aug. 30-Sept. 6
July 27-Aug. 3
Aug. 31-Sept. 7
Sept. 27-Oct. 4
July 31-Aug. 3
Aug. 30-Sept. 3
Sept. 28-Oct. 2
July 25-Aug. 1
Aug. 31-Sept. 4
Sept. 29-Oct. 4
Disney Cruise Line’s COVID-19 Warning
While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures—for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions while sailing with Disney Cruise Line.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.
Help keep each other healthy.
Our 5-night double dip is included in these cancellations. I called the number, was on hold only for moments, and spoke with a great DCL rep who rebooked us on a sailing later next spring. Seemless! Of course, cabin choice and dinner time choice were both very limited…….
Don’t get it, why haven’t they cancelled the entire Wonder’s itineraries from the West Coast, now that she is in FL? I find it highly unlikely that they’ll sail her BACK through the Canal again just to make the remaining Mexican Coast cruises and the EBPC set for later. Just seems it would make more sense to release all those people from their reservations and let them rebook now rather than make them wait and then have to scramble to deal with flight reservations and hotels as well.