Disney Cruise Line Cancels Additional Dream and Fantasy Sailings Through September 15, 2020 Following CLIA’s Friday Announcement

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Today, Disney Cruise Line announced the extension of their cruise suspension of departures for Disney Dream and Disney Fantasy sailings through September 15, 2020 due to the ongoing fallout of Coronavirus pandemic. In light of this cancellation, Disney Cruise Line is offering guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund.

On Friday, Cruise Lines International Association (CLIA) announced, on behalf of member cruise lines, a further suspension of U.S departures through September 15th. Also on Friday, Disney removed previously available July, August, September and one October sailing to prevent further bookings.

The following emails are being sent to travel agents and guests booked on the impacted sailings.

DCL TA Email Dream Fantasy Cancellations 20200619

06/19/2020

Guest Name:
Reservation #:

Dear

All of us at Disney Cruise Line hope you and your clients are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe. 

In alignment with today’s announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream sailings through September 15, 2020. 

In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account on Monday, June 22, 2020. You may place a reservation on hold for your clients by applying it as a payment option when booking a new reservation online at DisneyTravelAgents.combeginning Monday. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

If you prefer to speak to someone directly, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797 beginning Monday, June 22, 2020. 

Thank you for your and your clients’ patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.

Sincerely,

The Cast and Crew
Disney Cruise Line

*The Future Cruise Credit is equal to 125% of your clients’ original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to March 31, 2022. Your clients’ original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If your clients end up not being able to use the FCC, they will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.

DCL Email to Travel Agents – June 19, 2020
DCL Email Dream Fantasy Cancellations 20200619

The following cruises have officially been canceled:

Disney Dream

Disney Fantasy

At this time, the next bookable sailings on DisneyCruise.com for the fleet are as follows (Note: Dream schedule for an October dry dock)

By The Numbers | Coronavirus Cancelled Cruises

Today, with this phase of cancellations of 24 cruises spanning 98 nights, Disney Cruise Line has canceled 139 sailings losing total 755 nights across the fleet. The Disney Dream will lose at 51 sailings losing 186-nights, Disney Fantasy 30 sailings losing 189-nights, Disney Magic 30 sailings losing 198-nights, and the Disney Wonder 28 sailings losing 182-nights due to the Coronavirus pandemic. Please note, the cancellations for the Disney Magic on 6/8/2020 spanned the scheduled dry dock period which was slated for September 18 – October 1st. These 14 days are not included in the number of nights in the chart below as this was previously scheduled offline time for the Disney Magic.

DCL COVID 19 By Number Canceled Sailings 20200619

I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. The sailings will be updated daily with “at sea” set as the default for each day until we learn otherwise.

  • Disney Magic |Saturday March 14, 2020 – 212-Night Pandemic (No Passengers) Cruise from Miami (Includes Scheduled Dry Dock Nights)
  • Disney Wonder | Friday March 20, 2020 – 182-Night Pandemic (No Passengers) Cruise from San Diego
  • Disney Dream | Monday March 16, 2020 – 137-Night Pandemic (No Passengers) Cruise from Port Canaveral
  • Disney Fantasy |Saturday March 14, 2020 – 140-Night Pandemic (No Passengers) Cruise from Port Canaveral

This latest announcement comes a couple weeks after Disney Cruise Line cancelled the balance of the European sailings for the Disney Magic.

Disney Cruise Line Coronavirus (COVID-19) Travel Alert

June 19, 2020 
Disney Cruise Line Extends Suspension of Departures for the Disney Dream and Disney Fantasy through September 15, 2020

In alignment with the announcement made on June 19, 2020 by Cruise Lines International Association regarding the voluntarily extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream and Disney Fantasy sailings through September 15, 2020.

Disney Cruise Line has already suspended Disney Wonder sailings through September 14, 2020, and Disney Magic sailings through October 2, 2020.

Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797.

Below is a list of impacted sailings:

Disney Magic

  • June 13-22
  • June 22-July 1
  • July 1-13
  • July 13-18
  • July 18-25
  • July 25-Aug. 5
  • Aug. 5-13
  • Aug. 13-20
  • Aug. 20–30
  • Aug. 30- Sept. 6
  • Sept. 6-13
  • Sept. 13-18
  • Oct. 2-12

Disney Wonder

  • June 15-22
  • June 22-29
  • June 29-July 6
  • July 6-13
  • July 13-20
  • July 20-27
  • July 27-Aug. 3
  • Aug. 3-10
  • Aug. 10-17
  • Aug. 17-24
  • Aug. 31-Sept. 7
  • Sept. 7-14
  • Sept. 14-18

Disney Dream

  • June 12-17
  • June 17-21
  • June 21-26
  • June 26-July 1
  • July 1-5
  • July 5-10
  • July 10-13
  • July 13-17
  • July 17-20
  • July 20-24
  • July 24-27
  • July 27-31
  • July 31-Aug. 3
  • Aug. 3-7
  • Aug. 7-10
  • Aug. 10-14
  • Aug. 14-17
  • Aug. 17-21
  • Aug. 21-24
  • Aug. 24-27
  • Aug. 27-30
  • Aug. 30-Sept. 3
  • Sept. 3-6
  • Sept. 6-10
  • Sept. 10-14
  • Sept. 14-18

Disney Fantasy

  • June 13-20
  • June 20-27
  • June 27-July 6
  • July 6-11
  • July 11-18
  • July 18-25
  • July 25-Aug. 1
  • Aug. 1-8
  • Aug. 8-15
  • Aug. 15-22
  • Aug. 22-25
  • Aug. 25-28
  • Aug. 28-31
  • Aug. 31-Sept. 4
  • Sept. 4-7
  • Sept. 7-12
  • Sept. 12-19

2 Replies to “Disney Cruise Line Cancels Additional Dream and Fantasy Sailings Through September 15, 2020 Following CLIA’s Friday Announcement”

  1. Paul T

    Currently the Disney web site has no cruises listed for the entire month of September. The earliest listings are not until October.

    Reply ↓
  2. Theresa Skillman

    When will a decision be made if the Bahamas cruise for the 25-28th of September will be cancelled?

    Reply ↓

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