Disney Cruise Line Temporarily Extends Final Payment Deadlines for Select Sailings and Relaxes Cancellation Policy Through March 31, 2021

Due to all the uncertainty upon us this year, Disney Cruise Line is once again temporarily extending final payment deadlines to 60 days out for all sailings departing now through March 31, 2021. Concierge and the restricted fares of IGT, OGT, and VGT bookings final payments remain as is. Additionally, guests may cancel up to 59 days before the cruise with no penalty. As a result, sailings through March 31, 2021 have been automatically updated with the new final payment date.

Additionally, Disney Cruise Line is temporarily relaxing their cruise cancellation fees for sailings through March 31, 2021.

Below is a sample of the email that was sent out to travel agents and directly to clients on impacted sailings.

DCL TA Email Relaxed Final Payment Cancellation Policy 20200925

Dear Scott,

All of us at Disney Cruise Line continue to think of you and your family. We realize these are uncertain times for many of our Guests, and want to let you know we’ve temporarily modified our final payment and cancellation policies to provide you with greater flexibility. 

For sailings through March 31, 2021, we are temporarily extending final payment until 60 days prior to sailing for Guests booked in unrestricted stateroom categories. This means that those Guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received.

In addition, we are temporarily relaxing our cruise cancellation fee schedule for sailings through March 31, 2021, as described below.

Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)

Days Prior to Vacation Commencement Date                Fee Amount
60 days or more                                                            No fee
59 – 45 days                                                                 Deposit per Guest
44 – 30 days                                                                 50% of vacation price per Guest
29 – 15 days                                                                 75% of vacation price per Guest
14 days or less                                                              100% of vacation price per Guest

Cruises 6 Nights or More (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date                Fee Amount
60 days or more                                                            No fee
59 – 56 days                                                                 Deposit per Guest
55 – 30 days                                                                 50% of vacation price per Guest
29 – 15 days                                                                 75% of vacation price per Guest
14 days or less                                                              100% of vacation price per Guest

Suites and Concierge Staterooms
Days Prior to Vacation Commencement Date                Fee Amount
60 days or more                                                            Deposit per Guest
59 – 56 days                                                                 50% of vacation price per Guest
55 – 30 days                                                                 75% of vacation price per Guest
29 days or less                                                              100% of vacation price per Guest

Categories with Restrictions
Reservations for Inside, Outside or Verandah Categories with Restrictions remain nonrefundable and nontransferable.

These temporary changes are in addition to our Cruise Date Flexibility Option that already allows Guests the flexibility to change their sail date up to 15 days prior to departure for any cruise booked by October 31, 2020 for scheduled sailings on or before May 31, 2021. Additional details on the Cruise Date Flexibility Option can be found on our website at DisneyCruise.com.

We look forward to welcoming you aboard for your sailing and hope that this added flexibility is helpful.

Sincerely,

The Cast & Crew
Disney Cruise Line

Guest Email

3 thoughts on “Disney Cruise Line Temporarily Extends Final Payment Deadlines for Select Sailings and Relaxes Cancellation Policy Through March 31, 2021

  1. Michelle P

    What’s strange about this is that I received this notification today, but my PIF date has already passed. (and I must admit – the subject line scared me to death! I thought I was getting a dreaded cancellation notification.)

    Reply
  2. Rick W.

    When I got the e-mail today too I had the same gut wrench feeling when I saw my phone screen too. Thank goodness it wasn’t that. I’m not sure how much more I can take being let down with cancellations.

    Reply
  3. Anne

    We finally decided to cancel our May cruise. With a 2 year old, it would be virtually impossible to leave the ship as they do not offer suitable tours.

    Reply

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