A new survey from Disney Cruise Line is floating around asking guests a series of questions relating to proposed changes in the works for the ships when the cruise industry restarts. The survey included a few other things to identify if guests would more likely keep a reservation if they were offered a $250 on-board credit, changing lengths of cruise, requiring negative test results prior to boarding. Special thanks to a reader who wishes to remain anonymous for sharing the following summary from his survey experience. If you receive any surveys please consider sending in screenshots.
This is only a partial list of everything under consideration, so these processes and procedures may or may not be implemented once Disney Cruise Line resumes sailing. (Assume that stay-at-home restrictions have been lifted and you are able to travel, and that no restrictions in San Diego prevent you from traveling to the area.)
SAFETY AND HEALTH PROTOCOLS
- Physical distancing measures
- Limited number of people allowed on ship
- Increased number of hand-washing and hand-sanitizing stations
- Employees required to wear masks/cloth face coverings and gloves
- Employees are temperature screened regularly
- Guests required to wear masks/cloth face coverings at all times (unless dining or in water activities)
- Guests’ temperature screened prior to embarkation and returning from each port of call
- Enhanced air cleaning system
- Flexibility option allowing guests to change sail date up to 15 days prior to departure
- Increased cleaning and sanitation throughout the ship
- Deck parties temporarily paused
- Close interactions with Characters temporarily unavailable
- Kids Clubs activities and capacity reduced
- Access to port limited to only those who book shore excursion with Disney
- Later embarkation time
- No self-service buffet available
- Nursery for infants & toddlers, ages 0-3, temporarily closed
- Family pool limited (hours and capacity)
- Number of entertainment options reduced
- Digital sign-up for virtual queues at main water slides, upper deck main pool time and debarkation at ports of call
- Advance booking required for major onboard activities including Walt Disney Theater shows, movies and Kids Clubs time slots each day
In addition to the above, a survey to guests booked on a 7-night Eastern Caribbean has reference to changes in itinerary. These screenshots can be viewed on Twitter.
Some of the items referenced were similar to items mentioned in the European guidance for restarting cruises overseas.
What are your thoughts on the changes mentioned in the survey? Will you keep your booking, or will you be putting your next Disney Cruise on hold?