Disney Cruise Line is launching several enhancements to the spiral Guest Travel Booklet that is provided prior to cruising. The all new one-page mailer replacing the spiral bound booklet will now be referred to as a Luggage Tag Mailer.
The new Luggage Tag Mailer will include:
- High level summary of reservation details
- Departure Port name and address
- Online Check-In reminder and/or confirmation that it has been completed
- Arrival day tips
- Resort name, check-in/check-out time and address, if pre and/or post nights confirmed
- Important information emphasizing alcohol policy and what not to pack
- Reminder to download the Disney Cruise Line Navigator App
- Two luggage tags per person
- The Luggage Tag Mailer is being mailed to each Guest household address on a booking, unless an alternative address has been provided, including travel agency reservations
These changes have been made to deliver real-time cruise sailing details, reduce the environmental footprint and enhance passenger’s digital experience.
The same content within the spiral Guest Travel Booklet is already accessible online at DisneyCruise.com through the Cruise Details tab on My Reservations. A new entry point called Know Before You Go contains vacation planning information such as:
- Essential itinerary specific information (i.e. citizenship documentation, what to pack, ship contact information, ground transportation, onboard airline check-in, travel delays, port directions, etc.) to help your Clients prepare for their upcoming vacation.
- The content is available to access as soon the reservation is created and up until the time of sailing after your Clients have registered or logged in to My Reservations page at DisneyCruise.com.
What do you think about the new one-page Luggage Tag Mailer from Disney Cruise Line?
While It is said to see the spiral book going away, to be honest, there isn’t that much need for all of the same information to be given in print. Does the mailer include the business cards with your emergency contact info?
From what I understand, the mailer includes luggage tags and the printed details shown in the other photo in the post. It does not appear the contact cards are included.
The most recent editions of the spiral books did not include the emergency contact information or cards any longer. That information is not able to found on the DCL website either.
I guess that shows how much I pay attention to the spiral books. I remember going over every page for the first cruise, and then for the Alaska cruise specific info, but for the other cruises, I only looked at it to find the luggage tags.
I don’t want my digital experience enhanced. I go on DCL cruises to avoid the digital world.
I remember when I went on my first Disney Cruise. DCL sent me the most beautiful booklet in the mail prior to my cruise. I still have it. Then, over they years, it went from this beautiful booklet to the spiral information, and now a one sheet informational mailer. CHEAP and not very magical. Come on DCL, you charge enough – stop chipping away slowly at what you offer.
NOT everyone has a “Smart Phone”, I think that is what they call it. TO me a phone is to talk on. Where can we get paper copies? I am retired and can not afford all these stupid things I barely can afford my computer
I like it. Nice clean look with all the details I want. I stopped using the spiral book a long time ago, so it is a waste for me. I would rather get rid of the book and get a paper navigator onboard.
Philip…you can still get a paper Navigator at the Guest Services desk. Just stop by and ask for one. Our last cruise on the Magic (March 2019) they had some on the counter so you didn’t even need to ask for one.
Agree with this “enhancement” but only if it also includes the port adventures, beverage tastings and other booked activities which the thin spiral booklet did not include. Agree with others that the emergency contact cards should be included. I always used them but they weren’t included in the thin spiral booklet I received for my May 2019 cruise. Disappointed when “enhancements” don’t actually improve the guest experience.
Too bad it would be cost-prohibitive to have a nice fully-informational booklet available for first-time DCL cruisers; that definitely was part of the magic of my first DCL cruise. But I can see the waste as a fair number of repeat DCL peeps likely never even look at them anymore.
The booklet has been getting thinner and thinner over the years. It always felt like a waste throwing the booklets out after the cruise but I can’t keep them all either so I can get onboard with this “enhancement” as long as they don’t go the way of other cruise lines and make you print your own luggage tags. That would be awful!
We were talking about this last night. I really like DCL’s airline luggage tags. We’ve lost many luggage tags over the years cruising, but I’ve never had the DCL luggage tag rip off. For the sake of their durability I really hope they do not go to print your own.
The cost reducing “enhancements” keep coming, yet the cost of sailing keeps going up.
Scott, just got for the Transatlantic eastbound. The paper reduction project is a three parter…. first was the navigators and paper straws, second is this and third is the removal of most of the paper in the staterooms. There was a significant reduction in the “extra” papers delivered nightly. No junk from the shopping desk or DVC (for which I was grateful). Cruise director Trent and I had a long talk about the environmental aspect of this, and he said they acknowledged the pushback from guests about the navigator (specifically the desire from a large number of guests to “unplug” from devices) and received a round of applause from the audience on night 1 in the WD theater when he announced that navigators would be delivered each night. He also mentioned that this would be the last summer the Magic would be in Norway as the country has new regulations which the older ships can no longer meet. The majority of the cruise industry is a pretty foul partner when it comes to the environment- and Disney stands mostly much alone when it comes to discharge issues from these ships. We are having a horrible time right now in Alaska with e-COLI in a few of the ports-of-call (Ketchikan especially). Disney does an awful lot of things right…..but I think some of their communications about their projects could be better.
Alice – thanks for those details – very informative!
Wait they are not going to Norway next year? I have that booked for next August.
Darlene, the 2020 sailing is still sailing as scheduled. If anything, this wouldn’t impact DCL until 2021 and on. The new regulations ramp up over the next 5 years.
Sad to see the spiral bound booklets go, but not surprised.
The spiral booklets didnt have many useful.information i barely see it but i keep they like.souvenir. i only open taht looking for luggage tags
But i missed a lot the paper navigator i took two cruises this year and in the transtalntic they delivered the navigators all noght and this was amazing
I just received them in the mail today. What a let down. This tells me nothing but here are some web sites to go check out. What if I dont have internet or my phone is dead? Years ago , I got a spiral notebook. It told me everything and I used it. !! It had all the info I needed on insurance, transportation, tickets, excursions. This horrible cardboard fold out has stickers for my luggage. These are not tags. We got cute mickey tags before. This is such a let down. I sure hope it is no indication of how my cruise may be. Even royal Caribbean gave me a notebook and tags with flip flops. This is a joke. I am sorry Disney. This is sad. I need information to rely on as I travel? Where is my sea pass.? No ticket? For the thousands of dollars I spend. I have to print a ticket ? Really
When did RCCL provide that? RCCL hasn’t done paper anything for non suite guests in years!