Disney Cruise Line revised their eligibility requirements for Castaway Club membership. Effective immediately, Castaway Club members must book or sail on at least one eligible cruise within 5 years of their last Disney voyage.
Castaway Club members who do not book or sail on an eligible within the 5 year window will rejoin the program after completing one new eligible cruise.
There was no specific reason stated for this change aside from the statement that Disney Cruise Line periodically reviews the Castaway Club Program and may make updates accordingly. The Castaway Club – Frequency Asked Questions page directs guests to the Castaway Club Terms and Conditions page, which was last revised in March 2023 with the key change:
The Program will continue until such time as DCL, in its sole discretion, elects to terminate the Program (the “Program Term”). Members can only receive Program Benefits during the Program Term and only by the methods set forth by DCL from time to time in its sole discretion. Members may only use Program Benefits during the “Redemption Term,” defined as the Program Term and a period of sixty (60) days immediately following the last day of the Program Term. Membership in the Program will automatically terminate without notice if Member does not book or complete an eligible DCL cruise within the “Activity Period.” The Activity Period shall mean the five (5) year period after debarkation day of the Member’s last eligible DCL Cruise. However, DCL may (but is not required to) extend the Activity Period and/or continue making Program Benefits available to Member if Member does not book or complete an eligible DCL cruise within their Activity Period; such decisions shall be in DCL’s sole discretion.
The full version of the Castaway Club Terms and Conditions from March 2023 can be viewed in this PDF archive. According to Google’s search results, it appears this particular webpage was just indexed by the search engine on December 20th.
CORRECTION – At the time of publication, it was stated the terms and conditions page was not updated as it had a March 2023 revision date at the end at the close of this article. After further review, the March 2023 Terms & Conditions DOES state the 5 year policy. Meaning, the revised eligibility requirement has been tucked away in the fine print for some time.