Disney Cruise Line is in the process of emailing guests to inform them the online check-in should now be available following a recent system upgrade which left some unable to access Online Check-In for their upcoming cruise. This feature is now available for Guests to complete Online Check-In by submitting the required documents and selecting their Port Arrival Time. Online check-in can be completed or modified up to one day prior to sailing.
Below is a sample of the email sailing into inboxes.
We are writing with important information related to your upcoming Disney Cruise Line vacation.
During a recent system upgrade, you may have not been able to access Online Check-In for your cruise. We want to let you know that the feature is now available and you are welcome to complete Online Check-in at this time.
To get started, you will need to sign in to My Reservations on our website. Once signed in, it is important that you complete and submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Guests arriving prior to their selected arrival time will be asked to return at the appropriate time. Online check-in can be completed or modified up to one day prior to sailing.
We appreciate the planning that goes into a cruise vacation and look forward to providing you with an enjoyable experience.
The Cast & Crew
Disney Cruise Line