After sailings disappearances today, Disney Cruise Line officially announced in an abundance of caution, will suspend all cruises through April 13th joining other CLIA member cruise lines in their 30 day shutdown.
Right now by the numbers Disney Cruise Line has canceled 26 sailings losing total 126 nights across the fleet. The Disney Dream will lose at least 8 sailings losing 28-nights, Disney Fantasy 5 sailings losing 35-nights, Disney Magic 7 sailings losing 33-nights, and the Disney Wonder 6 sailings losing 30-nights.
The following sailings are impacted by this latest round of cancelations.
- Thursday April 2, 2020 4-Night Bahamian Cruise from Miami
- Monday April 6, 2020 5-Night Bahamian Cruise from Miami
- Saturday April 11, 2020 5-Night Western Caribbean Cruise from Miami
- Sunday April 5, 2020 5-Night Baja Cruise from San Diego
- Friday April 10, 2020 2-Night Baja Cruise from San Diego
- Sunday April 12, 2020 7-Night Mexican Riviera from San Diego
- Friday April 3, 2020 3-Night Bahamian Cruise from Port Canaveral
- Monday April 6, 2020 4-Night Bahamian Cruise from Port Canaveral
- Friday April 10, 2020 3-Night Bahamian Cruise from Port Canaveral
- Saturday April 4, 2020 7-Night Eastern Caribbean Cruise from Port Canaveral
- Saturday April 11, 2020 7-Night Western Caribbean Cruise from Port Canaveral
Initial word is Disney Cruise Line will offer guests the choice of a 125% cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. If guests or clients select a future cruise credit and are not able to use it, they will be eligible for a refund up to the amount they paid in full. Standard prevailing rates will apply for future cruises.
Guests impacted by the cancellation wishing to move to a future date will eventually receive an email with details on how to apply their cruise credit to a future sailing.
For those guests booked on cruises between April 13 – May 31, 2020 now have the option to book a new sailing within the next 15 months, instead of the previously announced 12 months. More specifically, all guests scheduled to depart on the Disney Magic between April 13 and May 8, 2020, and the Disney Dream, Disney Fantasy and Disney Wonder between April 13 and May 31, 2020, can change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 15 months of their original sail date. Guests who booked their reservation through a travel agent should contact them directly to make any modifications and those who booked directly with Disney Cruise Line should call us at 1-866-325-2112 or 407-566-3510. The credit is non-refundable and standard prevailing rates will apply.
Furthermore, Disney Cruise Line addressed the Canadian government’s decision to delay the start of the cruise season Until at least July 1st directly impacting Disney Wonder sailings beyond mid-April which disappeared from the booking page earlier today. Disney Cruise Line is currently evaluating various options and has not made changes to any itineraries. Once a decision is made, Disney Cruise Line will reach out to guests booked on these sailings.
Given the higher than normal call volume at the in this chaotic time, guests are asked to wait to until after receiving an email from Disney Cruise Line.
Additionally, those clients will now have 15 months to travel from the time of their original sailing. You will receive a SeaMail for your clients with reservations during that timeframe in the coming days.
I set up sailings for each ship for those interested in keeping track of the fleet during the temporary shutdown. Each sailing will be updated daily with “at sea” set as the default for each day until we learn otherwise.
Disney Magic |Saturday March 14, 2020 – 33-Night Pandemic (No Passengers) Cruise from Miami
Disney Fantasy |Saturday March 14, 2020 – 35-Night Pandemic (No Passengers) Cruise from Port Canaveral
Disney Dream | Monday March 16, 2020 – 28-Night Pandemic (No Passengers) Cruise from Port Canaveral
Disney Wonder | Friday March 20, 2020 – 30-Night Pandemic (No Passengers) Cruise from San Diego
The following is the latest message posted on Disney’s website.
Disney Cruise Line Coronavirus (COVID-19) Travel Alert
March 14, 2020 – 4:45 PM
Departures through April 12
In an abundance of caution and in the best interest of our guests and employees, Disney Cruise Line previously suspended all new departures beginning Saturday, March 14, though the end of March. In order to align with a subsequent announcement from Cruise Lines International Association, Disney Cruise Line will now extend the suspension of new departures through April 12, 2020. This precautionary measure applies to all 4 of Disney’s cruise ships.
As previously shared, while we know this decision may be disappointing, the health and well-being of our Guests and Crew Members is of the greatest importance.
The Disney Fantasy and Disney Magic returned to port today. The Disney Dream will return to Port Canaveral on Monday, March 16. The Disney Wonder, which is currently in the midst of a westbound Panama Canal cruise, will continue on its scheduled itinerary, with Guests disembarking in San Diego on Friday, March 20.
Disney Cruise Line will offer Guests affected by this decision a future cruise credit or a full refund, the details of which will be provided directly to them. Given the higher than normal call volume at our Call Center, we ask that affected Guests and travel agents wait to contact us until after they receive an email from us.
Below is a list of impacted sailings:
- March 14-19
- March 19-23
- March 23-28
- March 28-April 2
- April 2-6
- April 6-11
- April 11-16
- March 20-25
- March 25-29
- March 29-April 5
- April 5-10
- April 10-12
- April 12-19
- March 16-20
- March 20-23
- March 23-27
- March 27-30
- March 30-April 3
- April 3-6
- April 6-10
- April 10-13
- March 14-21
- March 21-29
- March 29-April 4
- April 4-11
- April 11-18
Sailings Departing from Canada
On Friday, March 13, 2020, the Canadian government announced they will not allow any ship with more than 500 passengers to dock in any Canadian port from now until July 1, at the earliest. The Disney Wonder has sailings that are scheduled to embark and/or debark in Vancouver beginning April 29. We are currently evaluating various options and have not made changes to any itineraries. Once a decision is made, we will reach out to Guests booked on these sailings. Given the higher than normal call volume at our Call Center, we ask that Guests and travel agents wait to contact us until after they receive an email from us.