Guests sailing aboard the Disney Fantasy were informed by Captain Thord of an itinerary change on Sunday. Guests have been informed that there is a technical issue that requires the Disney Fantasy to sail at a reduced rate of speed. As a result, the intinerary has been modified from the typical 7-Night Western Caribbean cruise foregoing a scheduled stop in Falmouth on Thursday. Stops in Cozumel & Grand Cayman have been pushed a day to Tuesday and Wednesday. Initial reports suggested mechanical issue limiting the ship’s cruising speed.
The new itinerary for the Disney Fantasy’s July 6th cruise is as follows:
- Saturday – Port Canaveral
- Sunday – At Sea
- Monday – At Sea (originally Cozumel)
- Tuesday – Cozumel (originally Grand Cayman)
- Wednesday – Grand Cayman (originally Falmouth)
- Thursday – At Sea
- Friday – Castaway Cay
On Sunday night, MarineTraffic.com was showing the Fantasy sailing at 16.5kn while in route to Cozumel. However, on Monday afternoon, the Fantasy is sailing at 9.6kn well below her typical cruising speed. However, this doesn’t necessary signal an deeper issue as this could just be timing their Tuesday arrival into Cozumel.
Disney Cruise Line will be refunding port fees for the missed stop in Jamaica and Port Adventures will automatically be removed and refunded from guests’ accounts.
At this time, Disney is working to accommodate guests with Port Adventures booked in Cozumel and Grand Cayman. Impacted guests will be informed when information becomes available.
In a letter given to each stateroom, guests were informed that Disney is extending a $200 onboard credit to each stateroom and a 20% discount on a future cruise taken within 24-months of the July 6th sailing.
As of now, the Disney Fantasy is expected to sail from Port Canaveral on Saturday July 13th as scheduled.