Disney Cruise Line Extending Cruise Date Flexibility Offer Through October 2020

Disney Cruise Line announced the extension of their Cruise Date Flexibility Offer for all new and existing reservations made by October 31, 2020, for a cruise sailing on or before May 31, 2021. Guests will have the ability to change their sail date up to 15 days prior to embarkation with no sail date change fee applied.

Previously, reservations had to be made before August 31, 2020, with a departure date of on or before March 31, 2021. 

The new Cruise Date Flexibility terms are as follows:

  • Offer is for new bookings made by October 31, 2020, and existing bookings (within departure date window)
  • Applicable to cruises departing through May 31, 2021
  • Guests can change their sail date up to 15 days prior to their cruise, for any cruise departing through May 31, 2022

Disney’s website has already been updated with the following details pertaining to the Cruise Date Flexibility Offer

  • Guests who have booked before October 31, 2020 have the ability to change their sail date up to 15 days prior to embarkation.
  • Guests scheduled to sail on or before May 31, 2021 may take advantage of this offer.
  • Guests who wish to change their sail date must move to a future sailing that commences prior to May 31, 2022. Standard prevailing rates will apply.
  • Guests cannot change their reservation back to the original sail date after taking advantage of this offer.
  • Should you cancel your new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing.
  • Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.

The following is the text from the email travel agents are being sent who have clients with reservations within the applicable date ranges.

08/18/2020

Guest Name:
Reservation #:
Dear,

At Disney Cruise Line we understand that these are challenging times, but we take comfort in knowing that brighter days are ahead. We can’t wait to welcome our Guests back onboard and return to making magic at sea when it is appropriate to do so.

To give your clients more peace of mind, Disney Cruise Line has recently extended its temporary Cruise Date Flexibility* option, allowing Guests the option to change their sail date up to 15 days prior to their cruise. This means that for any new or existing cruises booked prior to October 31, 2020 for sailings through May 31, 2021, you clients can change their sail date up to 15 days before departure. 

If your clients would like to explore an alternate sailing, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797. Sailings are currently available through December 2021 with additional eligible sailings to be released at a later date. 

We appreciate the planning that goes into a cruise vacation and hope your clients enjoy this additional flexibility in when they would like to travel. We look forward to welcoming your clients aboard as soon as we can and making magic for them and their loved ones. 

Sincerely,

The Cast and Crew
Disney Cruise Line

*This temporary Cruise Date Flexibility is valid for new and existing reservations booked prior to October 31, 2020, and allows Guests to change their departure up to 15 days before their sailing for any cruise departing through May 31, 2021. Guests that wish to change their sail date must move to a future sailing that commences prior to May 31, 2022. Prevailing rates apply and Guests are responsible for any balance due after the reservation has been modified. Guests are unable to return to their original sail date once the reservation has been changed. Should your clients cancel their new sail date, any cancellation fees applicable to the original sail date will be deferred and applied as a minimum cancellation fee to the future sailing. Standard air cancellation fees apply for Guests who booked flights through Disney Cruise Line.

Email sent to Travel Agents

The Cruise Date Flexibility Offer was originally launched in late June to to offer guests peace of mind when it comes to upcoming travel decisions.

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