We have learned that Disney Cruise Line decided to reverse course and return the All Hands On Deck cheese plate to the room service menu. I’d like to thank Scott, who was kind enough to share DCL’s response to his email printed below via comment on the original room service menu change article.
We [DCL] regret the disappointment expressed in your email.
It has come to our attention that there were some onboard directories
that contained incorrect information regarding Room Service offerings.
These have been corrected and all menus have been updated. While we
always review our menu offerings, at this time the Room Service menu has
not changed and favorites like the ‘All Hands on Deck’ platter remains a
delicious option for our Guests.
We look forward to welcoming you aboard soon.
Email Guest Services
Disney Cruise Line
I am sure DCL would like us all to think this never happened or was just a mistake in printing of the 2016 directory of services. I honestly, think it is a little low of DCL to say it was a printing error. The truth to the matter is guests sailing on the ships last week were told NO, it is no longer available when requesting the All Hands On Deck cheese plate and informed of the $38 cheese and fruit platter. If it was a printing error then room service would not have told guests NO. I honestly feel this decision was reversed due to guest feedback via emails to DCL, forum postings and with social media comments.
If you are onboard and could take a picture of the “corrected” and updated room service menu for us to post we’d be greatly appreciative.